The annual report produced by The Press, York St John University and City of York Council ranked Inclusion Housing at number 11 which is our highest ever rating demonstrating the economic impact and business success of the company as we have consistently risen up the ratings over the last 5 years.
A big thank you to colleagues, our tenants and partners. Inclusion has come a long way and future success is what we are planning for.
Following the most recent CFA assessment, Inclusion Housing are extremely pleased to announce that we have been awarded Compliance Plus for the second year running.
The assessment highlighted that within Inclusion “There is corporate commitment to putting the customer at the heart of service delivery and leaders in our organisation actively support this and advocate for customers”
Many thanks to all our staff teams hard work, commitment and continued support in our quest to achieve and maintain Customer Service Excellence!
Inclusion operates Nationwide, providing homes for over 2,500 vulnerable tenants, in partnership with support providers, to promote independent living and offer life choices. We are proud to share our successes and the positive social and economic impact we are having!
Our Inclusion Housing Annual Report 2020-2021 and Annual Tenant Report 2020-2021 have now been published on our website!
The year 2020/2021 has been Inclusion Housing’s best ever year in regard to finance, growth and social impact, we are thrilled to be able to share our success as we go from strength to strength!
INVESTORS IN EXCELLENCE ACCREDITATION
Inclusion Group are please to share the results of our recent Investors in Excellence re-accreditation which was undertaken in March 2021.
Inclusion were first assessed in 2017 and again in 2019, both times achieving GOOD status. It is great to announce that not only did the 2021 assessment met the required standard but due to the significant progress over the last few years, to such an extent that we are now listed in one of the top 3 IiE categories, we have been awarded GREATER status.
During a time of restructuring set against a global pandemic, this achievement is an accolade to the Inclusion’s resourcefulness, resilience, and capability, and a definite testimony to the commitment of continuous improvement.
Well done to our team and thank you for their hard work on such a fantastic achievement.
Inclusion Housing are pleased to share the results of our recent Customer Service Excellence Accreditation which was undertaken on 2nd December 2020.
For the first time ever we have not only achieved the accreditation, we have also been awarded Compliance Plus level in recognition of our “corporate commitment to putting the customer at the heart of service delivery”, and because “leaders in our organisation actively support this and advocate for customers”.
A huge thanks to all our staff teams hard work, commitment and continued support in our quest to achieve and maintain Customer Service excellence!
Inclusion are delighted to announce the achievement of our re-accreditation of our Leaders in Diversity.
As part of the process the National Centre of Diversity noted the commitment from people at all levels of the organisation. The accreditation will run for 2 years and Inclusion will continue its continuous improvement approach to diversity within the business.
Special thanks and well done to all staff at Inclusion on this achievement and thank you to everyone at the National Centre for Diversity for your continued support and contribution.
Inclusion Housing is listed by the London Stock Exchange as one of the Top 1000 Companies to Inspire Britain….good to know and we will continue to impress.
1000 Companies to Inspire Britain is an annual celebration of some of the fastest-growing and most dynamic small and medium-sized enterprises (SMEs) in the UK. As well as identifying 1000 companies, the annual report examines in detail the opportunities and challenges facing SMEs and looks at the sectors and trends that will shape the future of the UK economy. London Stock Exchange Group is proud to publish the sixth annual edition of our widely tracked report 1000 Companies to Inspire Britain, which identifies the UK’s fastest-growing businesses.
To read more follow this link: https://www.lseg.com/resources/1000-companies-inspire/1000-companies-inspire-britain
Too many individuals are housed away from friends, family, and local communities in accommodation that deprives them of their independence and can promote increased institutionalisation and a growing dependence on care.
The social care sector is creaking under the weight of growing demand, funding shortfalls, and a lack of supply of modern, adapted accommodation that is both reflective of government policy and the quality of accommodation our society should be able to offer vulnerable people.
There is consensus across government, the opposition, the NHS, and sector groups such as Mencap, that more specialised supported housing is needed to provide better outcomes for people with physical and learning disabilities.
Mencap estimates that demand for supported housing will increase by 35% by 2030, driven by a desire to give people the chance to live within the local community in accommodation adapted to their needs, which has a positive impact on their wellbeing.
In direct contrast to the damage caused by people living long-term in ATUs (Assessment and Treatment Units), there are positive stories of people whose lives have been changed by moving into specialised supported housing in the heart of local communities and that creates high-quality homes for life.
Lee Rowley is in his mid-30’s and is a die-hard Leeds United fan. His story demonstrates the positive impact of specialised supported housing and why it is so important that, where possible, we give people with care needs a home they can call their own.
He moved into a fully adapted, spacious apartment in Cornmill House in the Seacroft area of Leeds shortly after it opened in February 2017. His apartment accommodates his power-assisted wheelchair and is near local amenities such as shops and transport links. Crucially, it also ensured Lee remained near Elland Road so that he can continue to go and see his beloved Leeds United play.
Moving into his own home was a significant step for Lee because it meant that he would be leaving his family home for the first time and living independently. He was nervous about moving away, but he was also excited about looking after himself and being responsible for the domestic tasks he would be able to do. Little things like washing up his own dishes and baking in the kitchen, things that the highly adapted nature of his apartment allows him to do.
Since moving in Lee has made a home, gained independence, and formed new friendships, while still receiving the care and support he needs. He also plays football as part of the Leeds Powerchair FC team.
Not only does specialised supported housing unlock more positive outcomes for vulnerable adults, it also represents value for money to both local and central government. According to research commissioned by Mencap, specialised supported housing is considerably cheaper than traditional alternatives such as hospitals or care homes.
It is estimated that an average person living in specialised supported housing requires state funding of £1,569 per person per week for care and housing costs compared with £1,760 per week on average for a residential care placement – and £3,500 per week on average for an inpatient placement.
Sadly, there is a chronic under supply of specialised supported housing, and this means local authorities are spending more than they need to on accommodation that is not delivering acceptable outcomes to vulnerable individuals.
A lack of grant funding and the wider housing crisis has stifled supply. Private investment is therefore required to build new specialised supported housing so that people like Lee can have the home and support they deserve within their local community.
Cornmill House was funded by Triple Point Social Housing Real Estate Investment Trust. The 16-unit apartment block cost £3.5m to build and is leased to Inclusion Housing, with on-site care and support provided to the individuals who call it home by Lifeways Community Care.
Triple Point uses private investment to fund the development of new specialist adapted properties, that allow people to move out of often overcrowded hospitals and ageing care homes into new community-based homes for life.
By the end of December 2019, Triple Point had funded the development of 388 new social housing properties providing homes-for-life for 2,728 people across the UK.
This not only saves the government money by reducing the overall cost of care and housing, but also generates a strong, sustainable return for investors.
But what does this investment mean for the people who live in the homes it has helped to build?
“I could finally do things on my own terms,” says Lee. “Before, I would have to get up or go to bed when the carers came in, even if I didn’t want to. That was just life and how it had to be then because of my disability.
“Now though, I can do things I want to do and when I want to do them, even things like being able to do my own washing up because it’s an adapted kitchen and it’s lower down.
“That’s something I wouldn’t have been able to do before when I was at home with my mum.”
At a time when we often seem to be getting wrong the care of our most vulnerable, the message from Cornmill House is one of positivity, with people gaining the independence, support, and dignity they deserve.
It’s a sign that private capital really can play a part in changing lives for the better by filling the gap created by a lack of public funding.
When Lee moved into Cornmill House, he penned a poem called ‘Moving On’ that captured both his excitement and trepidation about the move.
Lee’s poem can be viewed on Youtube at: https://www.youtube.com/watch?time_continue=1&v=ZEK5VUpoCrM&feature=emb_title
Park Place was developed as a purpose-built step-down service, enabling 12 in-patients with physical or emotional conditions to adjust to living independently again – with the level of care and support that they individually require.
The apartments have been fitted with assistive technology specific to each user’s needs, with a modern feel, quality finish and a communal courtyard. The ideal solution to the needs of the residents given the scheme is also close to local amenities with great transport links.
Sam Roden, Managing Director – “I’m very proud of the team who ensured that the scheme was carried out efficiently, on time, and most importantly, to a high standard that will really change the lives of the tenants for the better.”
Quote from the Commissioner, NHS Clinical Commissioning Group – “Transforming Care Programme is high on all commissioners agenda’s and rightly so, we know that long stays in hospital have an impact on people’s ability to be independent. The mobilisation of the new service at Park Place Seacroft Leeds, which was purpose built by Storm Property to suit the users’ needs has helped to achieve safe discharges from hospital.
Storm Property are building services in the community for people to get the support they need in the city where they live and has provided a safe and positive environment for a number of individuals whom have had long stays in hospital settings. We want to enable people to grow and flourish and Storm Property’s development has enabled these individuals to have this opportunity of supported living.”
Storm Property’s apartments feature whole house technology systems based on individual residents’ needs. Working closely with the partners listed above, Storm ensured that the infrastructure of the scheme support those in need from the moment they move in and for years into the future. The success of the technology is monitored and adjusted where necessary, giving the tenant the support and lifestyle they require, making a difference where it matters.
Award winning Inclusion Housing is one of the leading national providers of non – government grant funded supported accommodation designed to meet a range of housing needs for adults with learning disabilities, mental ill health, acquired brain injuries, physical & sensory disabilities and extra care. Inclusion Housing has been named as ‘One to Watch’ in Europe in a list of business excellence published by the European Business Awards, one of world’s largest and longest running business competitions.
Quote from Sarah Waters, Business Director, Inclusion Housing CIC – “Inclusion are delighted to bring this high-quality scheme into management, collaboration and partnership working between all parties involved has been essential to the successful delivery”
Lifeways and Inclusion partnership helps create emergency accommodation during Covid-19 crisis
Earlier this year, Lifeways were looking forward to opening the doors on a brand new 18 apartment development in Chatteris called Barber Gardens, designed to provide vital homes and support for people with learning disabilities and autism looking for specialist help to live independently.
With the opening delayed due to the COVID-19 outbreak, Lifeways opened discussions with Cambridgeshire County Council to see if there was anything they could do to help during this difficult time. With the need to free up hospital beds a priority (as outlined in the Department of Health and Social Care’s recently published ‘COVID-19 Hospital Discharge Service Requirements’) all parties were keen to work together to help alleviate the pressures on the NHS.
As a direct response to this, and in less than 3 weeks, Lifeways worked together with the owners Triple Point, Inclusion Housing CIC and Cambridgeshire County Council, to transform Barber Gardens into a rapid response accommodation unit that can be used to house vulnerable people during the pandemic. The council has taken full responsibility for the service for an initial 3-month period, with Lifeways providing all the support, operational staff and resources for those moving in.
The flexible accommodation, comprising of individual flats and bungalows, offers a real lifeline for vulnerable people who otherwise might have remained in hospital occupying urgently needed hospital beds, or for anyone requiring support and currently living with their parents who are in a high risk category and need to be shielded. It’s also perfect for any high risk individuals who may need to self-isolate as all the apartments are fully self-contained.
Lifeways worked with the local care management teams to ensure a smooth admission process into the service, and the first person, a young man with autism, moved in on Monday 20th April. Julie Douglas, the Area Manager and Autism Accredited Lead for Lifeways, has made information and support available to help people to understand the importance of keeping safe during COVID-19.
As a leading provider of supported living with over 25 years’ experience of supporting people with varied and often complex needs, Lifeways is well positioned to provide immediate support and is working closely with social workers and NHS discharge teams to move more people in by the end of the week.
Inclusion Housing have retained their Customer Service Excellence Accreditation to a high level!
Inclusion are pleased to confirm retaining our Customer Service Excellence Accreditation at a high level.
The assessor spent 2 days with both Head Office and Operations Teams. Some great points of acknowledgement came out of the report, such as:
“Inclusion Housing put the customer at the very heart of their organisation which is demonstrated in their policies, procedures and management information, and also in the behaviour and motivation of all the staff members.
It is clear that the Managing Agents build up excellent relationships with their tenants and create a sense of mutual trust and respect.”
We will continue to learn and develop from the feedback we have received.
A huge thanks to all our staff teams hard work, commitment and continued support in our quest to achieve and maintain Customer Service excellence!
Inclusion Housing features in the NCFD Grand Awards Top 100 Index 2020!
Congratulations to Inclusion Housing on featuring at Number 64 in the NCFD Grand Awards Top 100 Index 2020!
Inclusion Housing was recently ranked number 64 out of 100 in the NCFD Grand Awards Top 100 Index 2020 for Diversity.
NCFD was founded in July 2005 and was a key driving force behind the creation of “Investors in Diversity”, “Leaders in Diversity” and “Masters in Diversity”.
Inclusion continuously strive to ensure that Diversity within the workplace is a key focus in everything that we do. Well done to everyone at Inclusion for contributing towards our success!
INCLUSION HOUSING NAMED WINNER IN FINAL OF THE EUROPEAN BUSINESS AWARDS 2019
Inclusion Housing Wins for UK at Prestigious Award Ceremony in Warsaw
Inclusion Housing from York has been named Winner of the Chairman’s Selection Award in the Grand Final of this year’s European Business Awards, at an exclusive awards ceremony held in Warsaw, Poland.
Over 500 successful business leaders from across Europe came together at the two day event, sponsored by RSM, with politicians, ambassadors and academics present to celebrate the remarkable business achievement of Inclusion Housing in Europe’s biggest and most prestigious business competition.
Inclusion Housing was named the winner following a final face to face judging session, and were chosen out of over 150,000 business’ from 33 countries who were initially considered.
In the rigorous, independently judged competition, 2753 businesses were named ‘Ones to Watch’ in July, and following a further detailed review, 363 companies were announced as ‘National Winners’ in September.
Adrian Tripp, CEO of the European Business Awards said: “Inclusion Housing has reached the gold standard for business excellence by winning this Award. They are a powerful example of a business meeting the challenges of a hugely competitive global marketplace, achieving phenomenal success, and making a positive difference to the world we live in. They deserve their success and we wish them well.”
Jean Stephens, CEO of RSM International, a leading global network of independent audit, tax and consulting firms said: “On behalf of RSM, I would like to congratulate this year’s worthy winners. Each and every one of these dynamic businesses symbolises the innovative ethos and growth potential of Europe’s middle-market. We wish all of the finalists luck and success in their future endeavours.”
The European Business Awards’ primary purpose is to support the development of a stronger and more successful business community throughout Europe. Other sponsors and partners include Inflexion, Germany Trade & Invest and PR Newswire.
For further information about the European Business Awards please go to www.businessawardseurope.com
Work has officially begun in Leith to bring new homes for local people living with disabilities.
Twenty-four new apartments are being built at the site on West Bowling Green Street which will be adapted for people with physical disabilities or learning development challenges.
The £5.4m Heron Court scheme, the first in Scotland, is being delivered by specialist supported living developer HBV in partnership with Lifeways, Inclusion Housing and Edinburgh City Council.
The development is expected to be completed by the end of next year. HBV has already delivered 50 developments in England and the scheme in Leith is the first of what it hopes will be a number of new schemes to help young disabled adults live more independently in Scotland.
Frank Ross, Edinburgh’s Lord Provost, said: “Edinburgh is known as an inclusive and caring city with strong communities that work hard to support each other. It is so important that our citizens have access to high-quality public services and, for many, access to good quality housing is the foundation of a good quality of life and good health. This new development at Heron Court will help 24 local adults with disabilities move into their own apartment from early 2021. It will offer the benefits of independent living with the security of on-site staff and I’m pleased to join Deidre Brock MP for this ground-breaking ceremony.”
Deirdre Brock MP said: “I’m delighted to have been invited to officially start work at this site in the heart of our community in Leith. We need to ensure that the most vulnerable in our society are well cared for and looked after in suitable accommodation. This development will put a lot of smiles on a lot of people’s faces when it is completed next year. I’m looking forward to visiting the site when it is completed and meeting its residents.”
Judith Proctor, chief officer of the Edinburgh Health and Social Care Partnership, added: “Working with HBV and Lifeways, we have been able to identify a need for homes for adults with learning disabilities. We have procured a developer to deliver these homes – co-produced with residents to feature the access requirements and technology they need – and this has all been without the need for public funding.”
Alastair Sheehan, development director of HBV, said: “We are delighted to get work started at this special site in the heart of the community. We have had tremendous support from the planning team at Edinburgh City Council as well as the commissioning team responsible for delivering specialist supported care. We’re delighted that everyone recognises the need for specialist supported living accommodation for some of the local community’s most vulnerable people.It is pleasing to see that Scotland has some of the most forward-looking adult social care commissioners in the UK and we are engaging with as many of them as we can to help them bring similar schemes to their own localities. Many of the tenants living here will be having the keys to their own front door for the first time in their lives which will be a tremendous boost to their independence and a positive impact on their lives. We are tremendously excited by all the development and regeneration progressing in Leith and we are pleased to be playing a small role in contributing to a diverse and inclusive local community.”
Paul Atkins, of Inclusion Housing, added: “Heron Court is set to be a fantastic example of what can be achieved through innovative partnership. We are very proud to be part of this scheme in Leith and the best bit is yet to come; welcoming the residents into their new home.”
MARCH 11, 2019
Residents of a new £3m specialist supported living scheme for disabled adults in Cumbria were warmly welcomed into their new apartments by developers and local officials including the Mayor, Leader of the Council and Local MP.
Sixteen new apartments and two bungalows which have incorporated assistive technology, have been built at the site of the former church on Roose Road in Barrow-in-Furness. The site is exclusively for local people with physical or learning disabilities.
The scheme, called Church Place, was delivered by award-winning specialist supported living developer HBV.
John Woodcock, MP for Barrow-in-Furness, officially opened the scheme. He also planted an apple tree with the original engraved spade he used to dig the first sod of earth at the ground-breaking ceremony in 2017. John said: “This is a remarkable addition to our local community and I’m delighted that the apartments and the assistive technology within them creates the opportunity for people with various kinds of disabilities to live a more independent life. The development has a real community feel to it and I’m delighted that my colleagues at the District Council and the County Council have worked brilliantly together to help deliver this scheme in our region.”
Alastair Sheehan, business development director at HBV said: “I’m delighted to welcome new residents to this important development in the community. There’s clearly a need for more of these kind of developments where vulnerable people are given the opportunity to live more independently from their parents or in supported accommodation. We are delighted that this site in Barrow provides a fine example of the specialist supported living model and provides a modern and safe environment for people to live their lives independently and with the freedom to manage their own homes, in the manner and dignity that they and all of us deserve.”
24th June 2019
We are delighted to confirm we have agreed our first deal in Scotland to deliver new apartments for disabled adults in Leith, Edinburgh.
Heron Court, on West Bowling Green Street, will become a specialist new build 24-apartment development for people with a range of learning and physical disabilities.
Tenants will be referred to the scheme by adult social care commissioners at Edinburgh City Council. Lifeways will be the care provider and Inclusion Housing is the Registered Provider.
Alastair Sheehan, business development director of HBV, said: “We are delighted to get work started on our first scheme in Scotland and we hope this will be the first of many. We have received tremendous support and encouragement from Edinburgh City Council and the wider community. Our development provides the opportunity for local adults with disabilities to have their own home, but, with the added benefit of 24-hour on-site support staff. When blended at the outset with our assistive technology offering, outcomes for tenants are greatly enhanced.”
We were also delighted to welcome pupils and teachers from Taobh Na Pairce Primary School who learned more about the scheme, the materials we are using and the development process.
Inclusion Housing has been named “National Winner” for United Kingdom in The Chairman’s Selection Award category- “European Business Awards”.
The Chairman of the Judges included this category to recognise Innovation, Ethics and Business Performance. This situation arises sometimes in the Awards for exceptional businesses.
Inclusion Housing has made it to the final stage of the European Business Awards competition with companies from across Europe in The Chairman’s Selection Award category at the Judging and Gala ceremony event in Warsaw, Poland, on the 3rd & 4th December 2019.
Inclusion Housing is one of 37 National Winners selected from 250 of the Ones To Watch in United Kingdom that will now be attending the final Ceremony, Event and Judging in Warsaw.
Inclusion was named as Europe’s Best Small Business back in 2016.
Inclusion Housing has been named as ‘One to Watch’ in Europe in a list of business excellence published by the European Business Awards, one of world’s largest and longest running business competitions.
Inclusion Housing was chosen as it demonstrates exceptional achievement in one of the 18 European Business Awards’ categories and reflects the programme’s core values of innovation, success and ethics.
The ‘Ones to Watch’ for countries across Europe can be found at www.businessawardseurope.com.
Award winning IH is one of the leading national providers of non – government grant funded supported accommodation designed to meet a range of housing needs for adults with learning disabilities, mental ill health, acquired brain injuries, physical & sensory disabilities and extra care, including a specialist dementia scheme. With 2090 units in management, located across 91 local authority areas, we work in partnership with other organisations to meet the specific care and support needs of client groups with particular specialist requirements. Tenancies are granted to vulnerable people who receive daily support from specialist support providers.
Neil Brown, CEO of Inclusion Housing, said: “We were recognised as Europe’s Best Small Business in 2017 and this accolade demonstrates the continued growth and success of the business.”
Adrian Tripp, CEO of the European Business Awards, said: “The companies chosen as ‘Ones to Watch’ are the most inspirational, successful and dynamic in Europe”
He continued: “The talent and tenacity at the heart of these businesses creates jobs and drives Europe’s prosperity. This ‘Ones to Watch’ list of excellence is a benchmark of success for the rest of the European business community.”
Companies on the ‘Ones to Watch’ list come from all sectors; from manufacturing to retail, agriculture to technology, and all sizes; from start-ups to billion euro businesses.
Inclusion Housing will now have the chance to compete in one of the 18 categories of this year’s European Business Awards to become a National Winner in their country. If successful, they will then take part in the Gala Final in December 2019, where the final 18 European winners will be announced.
A NEW £1.6million town centre housing development for people needing extra support is now fully-reserved.
Limes Place in Argyle Street, Colne, will help people with a range of support needs to live as independently as possible.
It provides specialist housing for people with learning disabilities, mental health needs, dementia and physical disabilities.
The complex has developed by social care charity Making Space, specialist accommodation developer Homelife and health and social care landlord Inclusion Housing.
The accommodation was commissioned by Lancashire County Council to provide new accommodation to replace the dated residential Limes care home in Burnley.
The first tenant moved in on December 17 and the 11 apartments are now provisionally filled.
Five of the new residents have transferred from The Limes and others from different residential care homes.
The flats have open plan kitchens and living areas and state-of-the-art wetrooms.
The new tenants have their own front doors, their own TVs and are supported to shop and cook for themselves, stocking their own cupboards and fridges.
The development also features landscaped gardens and a large communal area.
Making Space also has planning permission to develop ten supported living-bungalows on adjoining land to provide specialist housing for people with a lower level of needs.
Manager Suzanne Horsley said: “We already have some great success stories.
“One older gentlemen was very institutionalised, after living in residential care for many years. He had developed problems with hoarding and anger, and often didn’t leave his room.
“He is now very happy, his apartment is immaculate and he is going out into the community daily. He has signed up for an anger management course to help him manage his behaviour and now has his own bank account and debit card.
“Two female friends from The Limes residential home now have neighbouring flats and are enjoying going out with support to local cafes and pubs.”
New tenant Madeline Cooke, 58, said: “Going from having one room, to living in my own apartment is liberating. I have all of my favourite shops within a short walk.
“I love to hear the church bells ringing and get a taste of the history of Colne.”
Jon Blackburn,commissioning manager for Lancashire County Council, said: “The authority has been involved from the outset with the development of Limes Place and is funding care and support costs of people living at the scheme.”
For the original Lancashire Telegraph article, please visit: lancashiretelegraph.co.uk
Inclusion Housing has now received official nomination from the Secretary of State to enable Lancashire Fire and Rescue Service and Inclusion Housings to become Primary Authority Scheme Partners. This partnership will further enhance the high quality compliance service Inclusion Housing currently offers and ensure national consistency in the delivery of fire safety and compliance with fire Safety regulations.
Residents have been warmly welcomed into their new apartments in Barrow- a £3million development delivered by HBV and managed by Inclusion Housing.
Sixteen new apartments and two bungalows incorporating assistive technology have been built at the site of the former church on Roose Road in Barrow exclusively for local people with physical or learning disabilities.
The scheme, called Church Place, was delivered by specialist supported living developer HBV with Inclusion Housing as the Landlord.
John Woodcock MP for Barrow officially opened the scheme and planted an apple tree with the original engraved spade he used to dig the first sod of earth at the ground-breaking ceremony in 2017.
He said: “This is a remarkable addition to our local community and I’m delighted the apartments and the assistive technology within them creates the opportunity for people with various kinds of disabilities to live a more independent life.
“The development has a real community feel to it.”
Alastair Sheehan, business development director at HBV said: “We are delighted that this site in Barrow provides a fine example of the specialist supported living model and provides a modern and safe environment for people to live their lives independently and with the freedom to manage their own homes, in the manner and dignity that they and all of us deserve.”
See the original article here:
The March edition of The Parliamentary Review, a publication now in its fifth year of circulation, serves as a platform for educators, politicians and business leaders alike to share their knowledge and best practice. With an esteemed readership, including pertinent figures from both Houses, The Review maintains a non-partisan approach to sharing insight across a variety of policy sectors.
Based in York, Inclusion Housing is a leading health and social care landlord for vulnerable adults, providing flexible, innovative housing solutions and life opportunities in collaboration. Chief Executive Neil Brown elaborates on their unique approach and positive outcomes in this year’s Review.
Theresa May and Professor Ted Baker, the Chief Inspector of Hospitals, appear alongside a small number of relevant individuals and organisations from the Care sector. Topics discussed in the Care Review include CMA’s care homes market study, care home bed losses, wage pressures and tougher legal liability for corporate providers.
Co-chairman of The Review Lord Blunkett has already commented on the wide range and informative articles appearing in this year’s edition, stating that “The Parliamentary Review is a must for those who have the real story behind the scenes and a solid perspective for the future.”
Writing in The Review, the prime minister says that “British politics provides ample material for analysis in the pages of The Parliamentary Review.”
Inclusion Housing’s article can be viewed here:
Inclusion have for the third year running been awarded the prestigious Customer Service Excellence standard following initial assessment 2016 and successful annual surveillance visits in 2017 and 2018.
Year on year we have seen an increase in our compliance score against the standard, the most recent surveillance noted compliance at 100%.
The standard is awarded for 3 years and December 2019 Inclusion will reapply for the CSE standard
Inclusion has recently been through re-assessment against the Investors in Excellence standard and has been recognised as an Investor in Excellence for a period of two-years to the end of January 2021. Feedback from the assessors noted:
This achievement is an accolade of the organisation’s resourcefulness, resilience and capability, and a definite testimony to the commitment of continuous improvement displayed across the organisation during a time of substantial growth and transition.…….. sincere congratulations are conveyed to all staff for their hard work, commitment and achievements in earning a good and positive assessment outcome
Inclusion Housing has been featured in the NCFD Grand Awards Top 100 Index 2019.
Inclusion’s achievement of reaching number 29 in the Top 100 Index 2019 is notable as this is the first year of qualification.
Well done to all the team at Inclusion a testament to the organisation’s commitment to Equality & Diversity!
In recognition of Inclusion’s listing in the 2019 Parliamentary Review a Gala evening to celebrate the success and hard work of everyone is to be held at the House of Commons.
The event will take place on Wednesday 20th March and will include speeches from notable parliamentary figures, our Chief Executive and Finance Director will be representing Inclusion at the event.
The Regulator for Social Housing (RSH) published Inclusion Housing’s first regulatory judgement on 15th February 2019, the RSH’s full report can be accessed by following the link below:
Fifteen new apartments and three bungalows are being built at a site adapted for people with learning or physical disabilities.
Work has officially started at the site of a former agricultural garage in Chatteris to bring new homes for disabled adults in Cambridgeshire.
The £4m scheme, called ‘Barber Gardens’, after two young brothers from the town who perished in World War 1, is expected to be completed in summer 2020.
The scheme is being delivered by specialist supported living developer HBV, which collaborated with Chatteris Town Council, Fenland District Council and Cambridgeshire County Council to get the scheme started.
Mayor of Chatteris, Councillor Bill Haggata and Roger Thompson of Cambridgeshire and Peterborough Combined Authority, officially started work at the site in a ceremony that included parents of prospective residents.
Cllr Bill Haggata, among those who commenced work, said: “I am delighted to start the work here, and I am encouraged that HBV have selected Chatteris, the gateway to Fenland, where we actively encourage business and residential developments to build this much required facility in the heart of our community.
“We need to ensure that the most vulnerable in our society are well cared for and looked after in suitable accommodation.”
Roger Thompson, director of housing and development at Cambridgeshire and Peterborough Combined Authority, said: “This development is a perfect example of collaboration between the private and public sector and is a tangible demonstration of real teamwork.
“Barber Gardens is set to be a fantastic example of what can be achieved through innovative partnership, working not only between statutory, not for profit and private sectors, but importantly between the NHS and Adult Social Care Teams.”
Cambridgeshire County Council, Business Developer at HBV Alastair Sheehan added: “Along with positive guidance from local ward councillors in Chatteris and engaging with the local community we are delighted that everyone recognises the need for specialist supported living accommodation for some of the local community’s most vulnerable people.”
A £4 million development at the site of a former agricultural garage in Chatteris – which will be named after two brothers who died in the First World War – will see new homes built for disabled adults.
Fifteen new apartments and three bungalows are being built at the site on Huntingdon Road, which will be adapted for people with learning or physical disabilities.
The scheme, called Barber Gardens after two young brothers from the town that lost their lives in the Great War, is expected to be completed by summer 2020.
It is being delivered by supported living developer HBV, who collaborated with Chatteris Town Council, Fenland District Council and Cambridgeshire County Council to get the scheme started.
Mayor of Chatteris, Councillor Bill Haggata and Roger Thompson of Cambridgeshire & Peterborough Combined Authority officially started work at the site in a ground-breaking ceremony which included parents of prospective residents.
Cllr Haggata, said: “I am delighted to start the work here and I am encouraged that HBV have selected Chatteris, the gateway to Fenland, where we actively encourage business and residential developments, to build this much required facility in the heart of our community.
“We need to ensure that the most vulnerable in our society are well cared for and looked after in suitable accommodation. This development will put a lot of smiles on a lot of people’s faces when it is completed next year.
“I’m looking forward to visiting the site when it is completed and meeting the new residents.”
Roger Thompson, director of housing and development at Cambridgeshire & Peterborough Combined Authority, hailed the scheme as being a “perfect example” of collaboration between the private and public sector.
Alastair Sheehan, business development director at HBV, added: “We have had tremendous support from the planning team at Fenland District Council and the adult social care officers at Cambridgeshire County Council.
“Along with positive guidance from local ward councillors in Chatteris and engaging with the local community we are delighted that everyone recognises the need for specialist supported living accommodation for some of the local community’s most vulnerable people.”
Work has officially kicked off at the site of a former agricultural garage in Chatteris to bring new homes for disabled adults in Cambridgeshire.
Fifteen new apartments and three bungalows are being built at the site on Huntingdon Road which will be adapted for people with learning and/or physical disabilities.
The £4m scheme, called Barber Gardens after two young brothers from the town who perished in World War 1, is expected to be completed in summer 2020.
It is being delivered by specialist supported living developer HBV who collaborated with Chatteris Town Council, Fenland District Council and Cambridgeshire County Council to get the scheme started.
Mayor of Chatteris, Councillor Bill Haggata and Roger Thompson of Cambridgeshire & Peterborough Combined Authority officially started work at the site in a special ground-breaking ceremony which included parents of prospective residents.
Councillor Haggata, said:
“I am delighted to start the work here and I am encouraged that HBV have selected Chatteris, the gateway to Fenland, where we actively encourage business and residential developments, to build this much required facility in the heart of our community.
“We need to ensure that the most vulnerable in our society are well cared for and looked after in suitable accommodation. This development will put a lot of smiles on a lot of people’s faces when it is completed next year. I’m looking forward to visiting the site when it is completed and meeting the new residents.”
Roger Thompson, director of housing and development at Cambridgeshire & Peterborough Combined Authority, said:
“This development is a perfect example of collaboration between the private and public sector and is a tangible demonstration of real teamwork. Barber Gardens is set to be a fantastic example of what can be achieved through innovative partnership, working not only between statutory, not for profit and private sectors, but importantly between the NHS and Adult Social Care Teams. We’re proud to support this scheme and the best bit is yet to come; welcoming the residents into their new home.”
Alastair Sheehan, Business Development Director at HBV, said:
“We have had tremendous support from the planning team at Fenland District Council and the adult social care officers at Cambridgeshire County Council. Along with positive guidance from local ward councillors in Chatteris and engaging with the local community we are delighted that everyone recognises the need for specialist supported living accommodation for some of the local community’s most vulnerable people.”
Recently Inclusion Housing were awarded the Queens Award for innovation!
Last month, Lord-Lieutenant of North Yorkshire, Mrs Johanna Ropner presented Inclusion Housing with the incredible award at our Head Office
We would like to thank everyone at Inclusion Housing and all those involved for making such a prestigious achievement possible, thank you!
Baroness Grey-Thompson has officially opened the doors of our new £3m supported living development for vulnerable adults in the North East region; through Inclusion Housing.
Bluebell Court, a £3m development of sixteen new apartments on Cooperative Terrace in Shiremoor, enables people with physical and learning disabilities to live independently in their own homes.
The scheme was developed by HBV, the award-winning national specialist supported housing developer and our joint venture partner Morgan Sindall Investments Limited (MSIL).
Tenants were also joined by Councillor Tommy Mulvenna (Chair of North Tyneside Council), Scott Woodhouse (Strategic Commissioning Manager at North Tyneside Council), local ward councillors and families at a special event to mark the official launch.
Baroness Grey-Thompson won a total of 16 Paralympic medals, including 11 golds, held over 30 world records and won the London Marathon six times between 1992 and 2002. Now sitting as a crossbench peer in the House of Lords, she said:
“I am delighted to welcome tenants and their families drawn from our local community to this new development. I strongly believe that vulnerable people should be given the opportunity to live more independently from their parents or in sheltered accommodation where possible.
“This is a remarkable new addition to our local community and Bluebell Court has a real community feel to it. It is rewarding to see the fruits of a positive partnership between the public and private sector at close hand and I wish all the new tenants every bit of happiness they deserve in their new home. It’s beautiful.”
Alastair Sheehan, director of HBV, added:
“We are delighted to be responsible for delivering this development, from which vulnerable adults and their families from North Tyneside can benefit. We are grateful for the support not only from Baroness Grey-Thompson but of all the officers who commission adult social care services and local politicians who have been so positively influential in delivering this scheme.”
Other delivery partners on the scheme include national care provider Lifeways, registered provider Inclusion Housing and architects Calderpeel.
Ridings Gardens, on Manorley Lane, off Halifax Road, will provide accommodation for adults with a range of learning and physical disabilities.
It will have 16 apartments, plus a separate block of fully-customised apartments for adults with complex needs.
The development is the result of an ongoing partnership between property developer HBV, Inclusion Housing CIC and Lifeways Community Care.
The Lord Mayor of Bradford, Councillor Zafar Ali led the topping out ceremony and said: “Bradford has a growing population of adults with a range of disabilities and this is expected to grow even further over the coming years. “Developments of this type will allow the local disabled population of Bradford to live within their own home but be fully supported by wonderful care staff. “Developments of this type are a really good example of what can be done using the specialist supported living model, which is a fantastic approach.”
Alastair Sheehan, Development and Planning Director of HBV, added: “Ridings Garden will provide the opportunity for local adults with disabilities to have their own home, but with the added benefit of on-site support staff. “It is fantastic to see building near completion, and the whole of the HBV team looks forward to following its progress and meeting the tenants once completed.”
Janine Forshaw, New Build Manager at Lifeways said the development will provide the “highest quality” of adapted accommodation. She said: “Lifeways is committed to providing innovative homes for adults with learning and physical disabilities.“Ridings Garden delivers on all fronts, from the overall design of the scheme through to the finishing touches in each apartment, this development will provide the highest quality of adapted accommodation. “Tenants will be able to live as independently as possible in their own home but with the added benefit of support staff being available on site.”
Paul Atkins, Property Director at Inclusion Housing, said: “Ridings Garden is a great example of what we are able to achieve through an innovative partnership. Inclusion Housing continue to be proud of working alongside HBV, Lifeways and the Local Authority who have gotten the project this far. We look forward to welcoming new tenants in due course and will continue to work closely with the partnership to deliver high quality homes for the most vulnerable members of society.”
Specialised Supported Housing is creating 20 new apartments in Comer Road, St John’s which will allow disabled people to live independently thanks to technology.
For example, residents will be able to lock their doors and turn on appliances using remote controls.
Grant Livingstone, founder of Specialised Supported Housing, said: “After growing up with a brother who had a learning disability, I quickly realised that the care industry needed support from the private sector to supply quality supported living environments.
“I work with a team of like-minded partners and our vision is to build homes that will lead to better outcomes for those that live in them.”
The developers are working in partnership with support provider, Lifeways, and social care landlord, Inclusion Housing, to provide the apartments, which are due to be complete early nexr month.
Jabba Riaz, the Mayor of Worcester, joined the developers to celebrate the progress of the housing scheme with a tree planting ceremony.
Cllr Riaz was also given a tour of the new development, named Bedwardine Court, and was able to find out more about the homes that will be available to people in the local area.
“I was very impressed by the level of equipment and thought behind the design and build of the project,” said Cllr Riaz. “It shows what can be achieved when developers, care providers and local authorities come together to achieve a common goal.
“Grant clearly has a personal motive and ambition to build the best supported living accommodation in the business and that passion shows in the level of detail, the high quality of finish and empathy toward the eventual tenants.”
Tom Falconer, project manager at Lifeways, said: “Lifeways is thrilled to be part of finding a solution to meet the needs of local people wanting to move on to greater independence.”
See the original press release at: http://www.worcesternews.co.uk/news/16589983.new-worcester-apartments-allow-disabled-people-to-live-independently/
Leaders in Diversity Award Stage 3
Inclusion are delighted to announce the achievement of Investors in Diversity standard at Stage Three.
As part of the process the National Centre of Diversity noted the commitment from people at all levels of the organisation. The accreditation will run for 2 years and Inclusion will continue its continuous improvement approach to diversity within the business.
Special thanks and well done to all staff at Inclusion on this achievement!
Residents of a £2.5m specialist supported living scheme for disabled adults were warmly welcomed into their new apartments at an official launch event in Workington.
Viaduct Court, a development of sixteen new apartments on Falcon Street people with physical and learning disabilities to live independently in their own homes.
Viaduct Court has been developed by local specialist supported housing developers Acer Holdings Limited and HBV.
Tenants were joined by Elizabeth Mallinson (Chair of Cumbria County Council), Ian Jones (Chief Executive of Allerdale Borough Council) and the Mayor and Mayoress of Workington at a special event to mark the official launch.
A spokesperson for Acer Holdings Limited, said:
“We are delighted to welcome some of the most vulnerable people in our community to our new development. Judging from the waiting list of people wanting to move in, there’s clearly a need for more of these kind of developments where vulnerable people are given the opportunity to live more independently from their parents or in sheltered accommodation.
“We are pleased to be bringing more of these developments to Cumbria and we are grateful for the support of all the officers who commission adult social care services and local politicians who are supporting us to deliver them in the region.”
Mayor of Workington, Councillor Barbara Cannon, said:
“As a local resident, I’m pleased that Workington is providing a fine example of the specialist supported living model and providing a modern and safe environment for disabled people to live their lives independently and with the freedom to manage their own homes.”
Elizabeth Mallinson, Chair of Cumbria County Council, said:
“This is a remarkable addition to our local community and I’m delighted that the scheme has proved so popular with the tenants and their families. Viaduct Court has a real community feel to it and I’m delighted to see a positive partnership coming together between the public and private sector to deliver this scheme.”
Alastair Sheehan, director of HBV, added:
“This kind of specialist supported living schemes help tackle the issue of isolation faced by vulnerable adults. They give residents the choice to live where they want to, independently and in a safe environment.”
New £3m independent living housing scheme opens in Buxton. The official opening of the new Dale Valley View in Buxton. A new specialist supported housing scheme for disabled adults has opened in Buxton. Dale Valley View, on Dale Road, is a £3m development with 15 specialist apartments to enable tenants to live as independently as possible while also providing 24/7 help and support. Councillor Jean Wharmby, Derbyshire County Council’s cabinet member for adult care, who officially opened the building, said: “It’s a welcome new development which will give people with a disability more choice about where they live.” Alastair Sheehan, development and planning director for HBV, said: “This is a prime example of how specialist supported housing can make a huge difference to adults with disabilities.”
Inclusion Housing is delighted to announce that we have been awarded the ‘Queens Award for Enterprise’ in recognition of our innovation in housing vulnerable adults and increasing their social mobility. The Queen’s Awards for Enterprise are the UK’s most prestigious business awards. Neil Brown, our Chief Executive, says: “I am delighted that we have won such a prestigious award. This recognises the exceptional team here at Inclusion, and the great partnership work that ensures that we can help vulnerable adults. Hopefully this will mean that we can do more good for those who need it most”.
Inclusion are pleased to announce our first scheme in Wirral, delivered in partnership with Wirral Council, Lifeways Community Care and Virum Victum Healthcare. The refurbished apartment scheme will provide 15 self-contained apartments for individuals with learning disabilities.
Scale-up Business of the Year – Area Winner
Inclusion Housing are pleased to announce they are 1 of 11 winning Yorkshire and Humberside businesses to go forward to the national FSB Celebrating Small Business Awards 2018 finals after being awarded Scale-up Business of the Year – Area Winner. The Yorkshire and Humberside winners were announced by Master of Ceremonies and BBC broadcaster Dave Sharpe in a ceremony at John Smith Stadium on the afternoon of 7th March.
Simon Williams, FSB Yorkshire and Humberside representative, said:
“Congratulations to all this year’s Yorkshire and Humberside FSB Celebrating Small Business Award winners. They are reflective of the vibrancy, innovation and tenacity that makes up our region’s small business community. It’s been thrilling to see so many of the region’s businesses enthusiastically take part in our awards and the sheer scale and diversity of those who entered is a testimony to the vitality of the small business community in the Yorkshire and Humberside area. The best of luck to all our winners for the UK national finals in May.”
The FSB Celebrating Small Business Awards celebrate the best small businesses from the length and breadth of the country, offering national recognition for those who have made the biggest impression over the last 12 months. Twelve area awards finals take place between January and March, with the national UK finals taking place at a VIP attended awards ceremony on 3 May in London.
Neil Brown, Inclusion Housing CEO, said:
“Inclusion is a disruptor business and has developed and implemented a proven innovatory model of venture funding and private sector development to provide tailored accommodation to meet the commissioning requirements of local health and care agencies; without the need for grant subsidy. By challenging a traditional commissioning model of grant funding, public commissioning and delivery through a partnership model that shares/mitigates risk Inclusion have been able to work in partnership to attract sources of commercial funding to develop, lease and manage independent living accommodation for disabled adults that saves the public purse thousands of pounds per customer by reducing reliance on registered care”
Supported living developer HBV has completed a £7m build project in Coventry.
It will hand over the new supported living scheme in Jardine Crescent, Tile Hill, in March.
The scheme comprises a single block of eight and a single block of 16 apartments. In addition, 10 apartments supporting adults who require high levels of complex care will be launched.
Alastair Sheehan, head of development at HBV, said: “We are committed to improving the standards of supported living accommodation and are confident that Jardine Crescent will be a much-welcomed addition to Coventry.
“Our development provides the opportunity for local adults with disabilities to have their own home, but with the added benefit of on-site support staff. When combined at the outset with assistive technology commissioned concurrently, the outcomes for tenants are greatly enhanced.”
Cllr Faye Abbott, cabinet member for adult services at Coventry City Council, said: “It is fantastic to see Coventry have a development of this type. This scheme goes a long way in providing a safe and comfortable environment for people with learning and physical disabilities, as well as more serious cases of complex care.”
Andy Street, Mayor of the West Midlands, has also given his backing to the project.
He said: “It’s important to me to make sure that the most vulnerable in our society are cared for in the West Midlands. One of the key issues I want to address as Mayor is to not only see existing housing stock improved and upgraded but new developments like this built on appropriate brownfield sites like this.
“This is a really good example of what can be done using the specialist supported living model which is a fantastic approach to dealing with the shortage of quality accommodation for vulnerable adults.”
He added: “By living in their own apartment, rather than living with parents or in sheltered accommodation, vulnerable adults will gain more independence and dignity to live their lives in a supportive community.
“I would be keen to see more specialist supported living schemes developed in this way at the right sites.”
HBV operates in a joint venture with Morgan Sindall Investments.
Calderpeel was architect on the project and care will be provided by Lifeways, Registered provider is Inclusion Housing.
The development is future-proofed with integrated assistive technology provided by ATEL including automatic doors, care call system and access control.
Members of South Norfolk Council attended the groundbreaking ceremony of a new specialist supported housing development which is being built on Hardingham Road, Hingham.
South Norfolk Council Chairman, Councillor Barry Duffin, officially opened the ceremony on Friday 08 September, and gave a passionate speech about how a development of this type will benefit the local population.
The development will provide local adults with learning and physical disabilities, along with those with high levels of complex care with a safe home environment and is the result of a partnership between Inclusion Housing CIC, Lifeways Community Care and HB Villages. Fieldview Gardens, on Hardingham Road is a multi-million development, consisting of 16 apartments and will be delivered by contractor, LA Construction.
Councillor Barry Duffin, South Norfolk Council, said: “It’s important to me to make sure that the most vulnerable in our society are cared for in Hingham and further afield. This is a really good example of what can be done using the specialist supported living model which is a fantastic approach to dealing with the shortage of quality accommodation for vulnerable adults, improving lives whilst making better use of the Adult Social Care Budget.
“I am really pleased with the progress made and philosophy taken by HB Villages and can see that the key objective is to make sure better outcomes are achieved for residents and the wider local community. By living in their own apartment, rather than living with parents or in sheltered accommodation, vulnerable adults will gain more independence and dignity to live their lives in a supportive community. I would be keen to see more specialist supported living schemes developed in this way at the right sites.”
Alastair Sheehan, Development Director of HB Villages, commented: “Fieldview Gardens will allow vulnerable individuals the ability to live as independently as possible, not only in terms of the 24-hour support on a site located in a highly sustainable location, but one that will also have a comprehensive and bespoke assistive technology offering. It is with the greatest pleasure that we are able to see building work start, and we all look forward to following its progress and to meeting the tenants and their families once the build is completed.”
Jemima Taylor, Group Development Director of Lifeways, adds: “As a company, we’re committed to providing the latest in specialist supported housing for adults with learning and physical disabilities. Fieldview Gardens is a prime example of what we can offer, delivering on all fronts, from architecture that blends into the local environment through to the finishing touches inside. Tenants will be able to live as independently as possible in their own home but with the added benefit of support staff being available on site.”
Paul Atkins, Property Director at Inclusion Housing, says: “The development in Hingham is another example of what can be delivered through innovative partnership working. Inclusion Housing is proud to be a part of the strong working partnership with HB Villages, Lifeways and the Local Authority that has brought the project to this point. We look forward to welcoming new tenants in due course and will continue to work closely with the partnership to deliver high-quality homes for the most vulnerable members of society.”
Stourside, Stourport on Severn
Stourside, Stourport on Severn has recently completed and is now in management. This is a new build development providing 15 one-bed apartments designed specifically for use by adults with physical or learning disabilities. The scheme has been developed by HB Villages in partnership with Inclusion Housing, Lifeways Community Care and with consultation with Worcestershire County Council. First occupation of the scheme is expected to take place early in the new year.
Springside, Spring Lane, Walsall
Springside, Walsall has recently completed and is now in management. This development involved the conversion of an existing building to provide 6 self-contained apartments. The scheme is within a wider site with a registered care facility leased and managed by Lifeways Community Care alongside it.
The scheme has been developed by Arkid Developments, along with Lifeways Community Care and Walsall Council. Occupation is expected to commence in early 2018.
Development Manager: Ben Johnson
Managing Agent: Kimberley Tsiga
Twenty-eight new apartments are being built on College Road which will be adapted for people with physical disabilities
Building work has officially commenced at the site of a former care home in Kingstanding to bring new apartments for people living with disabilities.
Twenty-eight new flats are being built at the site on College Road, which will be adapted for people with physical disabilities or learning development challenges.
The £4 million scheme, called Oak House, is expected to be completed by the end of next year and become the latest addition to Inclusion Housing supported housing portfolio in the Midlands.
MP for Kingstanding Jack Dromey, who officially started work at the site, said: “I’m delighted to have been invited to officially start work at this site in the heart of our community.
“We need to ensure that the most vulnerable in our society are well cared for and looked after in suitable accommodation.
“This development will put a lot of smiles on a lot of people’s faces when it is completed next year.
“I’m looking forward to visiting the site when it is completed and meeting its residents.”
Alastair Sheehan, development director of HBV, the national specialised supported living developer, said: “We have had tremendous support from the planning team at Birmingham City Council as well as the commissioning team responsible for delivering specialist supported care.
“We’re delighted that everyone recognises the need for specialist supported living accommodation for some of the local community’s most vulnerable people.
“Oak House is set to be a fantastic example of what can be achieved through innovative partnership, working not only between statutory, not for profit and private sectors, but importantly between the NHS and adult social care teams.
“Birmingham is one of the first places to actively promote the integration towards a combined solution.
“We’re proud to be part of this scheme and the best bit is yet to come: welcoming the residents into their new home.”
Inclusion has entered this year’s Amazon Growing Business Awards 2017, hosted by Real Business and supported by the CBI.
Inclusion has been shortlisted as one of the finalists for Growing Business of the Year: Smaller Company (Turnover £10m-£25m); the winners will be announced at a gala dinner in London in November.
The 2017 edition of the Amazon Growing Business Awards will see the likes of CV-Library, web expenses, Flight Club Darts and Revolut vie for accolades, with the awards shortlist featuring an abundance of talent.
Stand-up comedian Iain Stirling will host this year’s awards
Now in their 19th year, the leading awards programme for British entrepreneurs and SMEs has assembled an awards shortlist showcasing the very best of UK enterprise talent.
Coming to a culmination on 29 November at The Brewery in East London, a stellar pool of judges, including the Graze co-founder Anthony Fletcher and Trunki founder Rob Law, will ultimately decide who walks off with the 17 awards up for grabs.
Hunter Ruthven, editor of Real Business, said: “Every year we wonder where the next batch of entrepreneurial and business growth talent will come from, and each year we’re left blown away.
“From disruptive financial technology platforms to new ways for Brits to spend an evening socialising, the great thing about the Amazon Growing Business Awards is it unearths inspiring enterprises changing the way every facet of our everyday life is tackled.”
“The depth and breadth of this year’s shortlist proves why the UK is a great place to set up and run a business,” said Doug Gurr, UK country manager at Amazon
Previous well-known winners at the Amazon Growing Business Awardsinclude Tangle Teezer, Zoopla, Fever-Tree and Ella’s Kitchen – all brands that have become household names and synonymous with British business growth potential.
Luke Johstone, the founder PACK’D and winner of the awards’ 2016 Young Entrepreneur of the Year, said: “We worked incredibly hard to grow PACK’D from a Prince’s Trust market stall to market leader and the Amazon Growing Business Awards gave us a huge boost in confidence.
“It showed us that we were beginning to make the sort of progress that we had dreamed of, that our dedication was being recognised and that perseverance pays off. At a key time in our business, this was the fuel we needed to help drive us forwards.”
One disruptive business that made the shortlist this year is Wine Picker, a “social wine” app that allows users to access food and wine matching services. CEO Josselin Guibert described being nominated for Innovator of the Year in this year’s awards shortlist as an “amazing feeling”.
“It’s great to see that British passion for food, knowledge and businesses that can enhance consumer lifestyle is celebrated,” she added. “These awards help great ideas spread and Wine Picker is thrilled to be part of it.”
Meanwhile, Doug Gurr, UK country manager for headline sponsor Amazon, believes the depth and breadth of this year’s awards shortlist proves why the UK is a great place to set up and run a business.
“With a record number of applicants, there was a high level of competition in every category. I’d like to congratulate all of the businesses shortlisted and wish them all the best of luck on the awards night,” he said.
Growing Business of the Year: Smaller Company (Turnover £10m-£25m)
Delivery of Specialist Supported Housing in Warwickshire
The refurbishment of Stourbank, Haymeadow is now complete and in management with the property providing 5 en-suite rooms with a shared communal living space and kitchen for use by the tenants and a staff accommodation.
The scheme has been developed by Homelife Supported Accommodation, in partnership with Warwickshire County Council, Lifeways Community Care (care provider) and Inclusion Housing and will provide first class, supported living facilities for a range of service users. The original building has been significantly remodelled and extended to provide a spacious, high quality facility, with all major building components renewed.
Pilar Lara Cruz trains people to improve their chances of maintaining a tenancy, she confirms that the key to any successful tenancy begins with the tenant being able to stick to the terms that the tenancy agreement sets out. But for many vulnerable individuals, this is much easier said than done.
Homelessness charity Crisis set out to help those individuals to maintain their tenancies by launching the Renting Ready programme.
Renting Ready is a tenancy training course designed for homeless people, those at risk of homelessness, and those with limited experience of independent living. Its aim is to upskill vulnerable people to help them sustain their tenancies and live independently.
Making a social impact through funding
The course teaches individuals how to find a rented home and provides comprehensive learning around vital tenancy management skills. It covers areas such as housing options, rights and responsibilities, living on a limited budget, looking after a property and managing relationships with landlords and housemates.
“The whole ethos of the course is to prevent instances of homelessness,” says Pilar Lara Cruz, housing trainer at Crisis.
The course is helping individuals overcome some of the major barriers when trying to access accommodation, especially within the private sector. Ms Lara Cruz says that the Renting Ready programme provides a safeguard for those landlords so that they can be confident in the tenant’s ability to maintain their tenancy.
“For some landlords it could prove to be a selling point,” she adds.
Renting Ready has been delivered across Crisis’ Skylight centres for three years to more than 1,000 people, but more recently the charity has had the opportunity to expand the programme to a variety of organisations, including housing associations and local authorities.
“All participants said their confidence in managing a tenancy had improved.”
Ms Lara Cruz has been leading the development of this specialised Renting Ready programme across the country over the past 12 months, which is now funded by Civitas Social Housing.
Much of the first year has been spent developing the programme, Ms Lara Cruz says, but she has had the opportunity to start rolling out the course to vulnerable people in need.
The feedback from the training has been overwhelmingly positive, she says.
“Through feedback forms, all the participants said their confidence in managing a tenancy had improved through the course.”
But completion of the course is not the end of the process. Crisis continues to monitor the progress of individuals three months and six months after the course is completed.
For a Renting Ready course she delivered in January 2017, the results have been particularly impressive, Ms Lara Cruz explains.
“About half of the participants have moved from temporary housing on to settled accommodation and they’ve been able to maintain that tenancy so far,” she says.
Inclusion Housing service delivery focus
To meet this need, Inclusion Housing, which operates nationally, is investing heavily to increase its portfolio of homes. Within the past few years, the organisation has grown to 1,300 properties and aims to grow further, says Mr Brown.
Inclusion Housing operates a business model that focuses on the delivery and management of housing. Its residents often need permanent support and cannot work themselves. Any government benefits they receive are often exempt from reductions experienced elsewhere.
As a result, Inclusion receives a steady, reliable rental and service charge income in return for providing its dedicated, specialist services in support of tenants.
Although it manages the properties, it doesn’t directly provide care services – these are instead delivered through a trusted network of care partners.
This freedom allows the landlord to focus on its key aim of raising the standards of service delivery for tenants across the sector, Mr Brown says.
Inclusion Housing’s singular focus has enabled it to build a strong reputation as an effective supported housing service provider since its creation in 2007. Mr Brown says it is this reputation that first attracted Civitas Social Housing to reach out to the business.
“We met and discovered that our aspirations were the same — getting the right type of growth and achieving very positive outcomes for individuals who need independent living and a better service,” he says.
In June 2017, Civitas Social Housing completed the £22m purchase of a portfolio of regulated social housing, comprising the freehold interest in 16 homes, with 173 tenancies. These properties are located across eight local authority areas, and are now leased to Inclusion to manage over a 22-year period.
“We’re providing accommodation for people with learning disabilities, physical disabilities and autism, some of them with quite complex needs.”
The homes were already tenanted before they were leased to Inclusion, but this arrangement saw the properties moved into the housing association sector for the first time.
This was a draw for the landlord because by bringing the homes into the sector, there was an opportunity to raise standards higher than they had been previously.
“We’re providing accommodation for people with learning disabilities, physical disabilities and autism, some of them with quite complex needs,” Mr Brown explains. “What we’re making sure is that property and management services remain of a very high standard.”
With occupancy levels already high and a care provider on board, taking over the management of the properties has been “relatively straightforward”, he says.
A strong working relationship with the care teams has also helped enable a smooth transition.
“We do work very closely on a local level with the care teams on the ground, so the managers and staff are on site and collaborate to ensure efficient and effective partnership working. We visit all our accommodation at least on a monthly basis to make sure standards are being maintained, but with our local people out there, we are able to respond as and when required,” he says.
Mr Brown hopes this partnership with Civitas Social Housing is just the first of many. What it has been able to achieve with this arrangement aligns closely with the organisation’s aspirations to increase stock numbers through acquisition and development.
“Through partnering with Civitas, there’s more investment going into the sector which allows for more accommodation, provides for higher standards and, more importantly, is meeting the needs and aspirations of residents.”
The Old Viaduct Hotel in Workington is now complete and in management, the converted grade II listed building that was previously a hotel provides 16 x one-bedroom apartments and has been built with many tenants already identified, this has allowed input from their family and support workers so the best possible homes have been created. The scheme has been designed for learning disabilities, focusing specifically on autism.
The scheme was developed by Woodroe Construction / HB Villages in partnership with Inclusion Housing and Lifeways and with consultation with Cumbria County Council.
The scheme will add to Inclusion’s growing presence in Cumbria, first occupation took place in early August 2017
If you have any queries about this scheme or Inclusion Housing please make contact with us on firstname.lastname@example.org or on 01904 675207
A MULTI-MILLION pound new specialist supported living scheme has been officially opened on the site of a former care home in Walsall.
Fountain Court, a £3m development of 16 new apartments in Buxton Road, Bloxwich, enables people with physical and learning disabilities to live independently in their own homes.
Bloxwich East councillors Kath Phillips and Julie Fitzpatrick, who have supported the scheme from its inception, cut a special ribbon to mark its official launch last Friday as the new residents were warmly welcomed into their new apartments.
Cllr Phillips said: “I’m delighted to see this site returning to its long-standing former glory as a hub of the community. We’ve always cared for people at this site and it is pleasing to see this continue. I’m delighted to help launch this much-needed suitable accommodation for some of the most vulnerable people in our society.”
Cllr Fitzpatrick added: “This is a remarkable addition to our local community and I’m delighted that the scheme has proved so popular that there was a queue of people keen to move in. Fountain Court has a real community feel to it and I’m delighted that I’ve been able to work alongside my colleagues at Walsall Council to help deliver this scheme in Bloxwich.”
The scheme has been developed by HBV and Lifeways, which supports people with learning disabilities, mental health needs, autism, profound and multiple learning disabilities, sensory and communication impairments, and acquired brain injuries, will be running the apartments.
Tom Falconer, of Lifeways, explained: “All our residents have specific physical or learning development needs and care is tailored to them all individually.
“Strong bonds and friendships have already been made between our care team here and all the residents. We’re excited about the prospect of more schemes like this being delivered in Bloxwich to enhance the outcomes of people’s lives.”
HBV director Alastair Sheehan added: “These kind of specialist supported living schemes help tackle the issue of isolation faced by vulnerable adults. They give residents the choice to live where they want to, independently and in a safe environment.
We hope the residents enjoy the accommodation and the table tennis table we have provided which was jointly supported by Table Tennis England.”
Stevens Court, St Helens
Stevens Court in St Helens is now complete and in management, the new build scheme provides 4 x one-bedroom bungalows to Physical Disability standard on the land to the rear of our existing scheme Scholes Croft.
The scheme was developed by HB Villages in partnership with Inclusion Housing and Lifeways and with consultation with St Helens Council. The principal contractor was Pioneer Design and Build.
The scheme will add to Inclusion’s well established presence in St Helens and increase the specialised supported housing units in management in the area to around 60, first occupation is expected in September 2017
If you have any queries about this scheme or Inclusion Housing please make contact with us on email@example.com or on 01904 675207
Conditional achievement of the Investors in Diversity standard at Stage Two
Inclusion are delighted to have conditionally achieved the Investors in Diversity standard at Stage Two. The organisation is committed to rolling out an action plan agreed with the National Centre of Diversity and are now on the path to the next goal of Leaders in Diversity accreditation.
The organisation’s commitment to achieving excellence in diversity is aligned to its core values:
Pioneer Court have announced their Opening Ceremony, located in the heart of Smallthorne, Stoke-on-Trent, Pioneer Court is a new development of 14 accessible and attractive one bedroom apartments and four self-contained bungalows. Now available and suitable for individuals who require specialist, individualised, and person centred support.
The development has been a partnership between Lifeways, HB Villages, and Inclusion Housing. The apartments are spacious and close to the town centre and transport links. Fitted with assistive technology as standard, the developers offer a range of devices that can be tailored to individual needs.
An opening ceremony was held at the new development on Friday 26 May 2017 where prospective tenants and their family members had the opportunity to experience the finished development, speak first hand with the team involved in the project, and find out more about the service. Phil Brundrett of Stoke City Council attended the ceremony, and the turn out and response was extremely encouraging.
Jemima Taylor, Group Development Director of Lifeways, said: “Lifeways is delighted to be part of such an exciting and innovative development. The facilities, opportunities and support on offer at Pioneer Court will provide each tenant with the confidence and independence to choose how they live their lives.”
Inclusion Housing is celebrating after being awarded a Corporate Social Responsibility Excellence Award in the 2017, at an exclusive awards ceremony at the House of Commons, London attended by business leaders from across the globe.
Inclusion Housing, based in York, is a Social Enterprise working across England and Wales in partnership with an array of funders, carers and developers to provide specialised supported housing. They have a variety of supported living schemes designed to meet a range of housing needs for adults with learning disabilities, mental ill-health, acquired brain injuries, physical & sensory disabilities and Extra Care, including a specialist dementia scheme.
Neil Brown, Chief Executive, who received the award said “ We set ourselves high standards and I am delighted that this has been recognised through an International awards for Corporate Social Responsibility. We try to do the right thing; this award for excellence reflects our effort and ability to turn ideas into reality to make a real difference in communities.”
The International CSR Excellence Awards are presented to companies that have a heart: caring companies that use their privileged position to help their colleagues, communities, customers, the environment and the less fortunate.
Inspired by our role as a 'thought leader' in our sector