The for 4 service areas we have been awarded for are noted below:
- Demonstrating our commitment to developing and delivering customer focused services through our recruitment, training and development policies for staff.
- Demonstrating how customer-facing staffs’ insight and experience is incorporated into internal processes, policy development and service planning.
- Developing co-ordinated working arrangements with our partners that ensure customers have clear lines of accountability for quality of service.
- Interacting within wider communities and we can demonstrate the ways in which we support those communities.
Thanks to you the Inclusion team for your continued hard work and dedication to our customers, stakeholders and the business overall.
